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FreeStyle Libre 2 app issues

Affected: People with diabetes who use the iOS version of the FreeStyle Libre Link app in relation to FreeStyle LibreLink 2.10 iOS app update.

Attached is updated video released by the company Abbott https://youtu.be/32AWDZ77rBI with additional tips on how to uninstall and reinstall the app, including the need to re-establish alarm settings and any insulin pen connections post update.

Anyone who is still having issues with the FreeStyle LibreLink app can use the instructions in this video. And if they need any further help after watching the video, they should call Abbott’s  Customer Service team on 0800 170 1177.

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